Refunds over 10 if originally paid by cash or any refunds if originally paid by check.
Tons of tiles returns policy.
A refund check issued by the tile shop will be processed and sent to the customer.
Cash will be given for refunds under 10 if originally paid with cash.
This allows the original retail purchaser of the product to return all tiles purchased in the original transaction in their original condition with the original receipt and packaging within 30 days of the date of delivery to the original retail purchaser and tile will exchange it or provide a full refund of the original purchase price.
You can return your tile for a refund within 30 days from the day you received your tile shipment.
This may take up to 2 weeks with processing.
Tile can only refund orders placed directly through our website.
No returns allowed on discontinued or special order items.
For full information on our returns policy please read our terms conditions and returns page.
If you receive damaged or incorrect tiles you will need to sign the delivery note accordingly and inform tons of tiles within 48 hours from delivery.
In stock and special orders.
What if my tiles arrive damaged or what if they re the wrong tiles.
Please ensure your unwanted tiles are returned in their original packaging and in a re sellable condition to our main distribution warehouse.
Friendly and knowledgeable help with no high pressure sales.